1. Information We Collect
We may collect the following information when you use our site or services:
- Contact details such as name, phone, email, and address
- Order, billing, and payment information (processed securely via payment gateways)
- Delivery details for product shipment
- Enquiry form or WhatsApp request details you submit
- Website usage data (IP, browser/device, pages visited, time on site) via cookies & analytics
2. How We Use Your Information
Your information helps us provide and improve our services. Specifically, we use it to:
- Process orders, payments, and deliveries
- Respond to enquiries and provide customer support
- Send updates on orders, services, or policies
- Enhance website functionality, performance, and security
- Detect, prevent, and address fraud or misuse
3. Cookies & Tracking
We use cookies and analytics to enhance your browsing experience, measure performance, and deliver relevant content. You can manage cookies via your browser settings; some features may not work as intended if cookies are disabled.
4. Sharing of Information
We do not sell your personal data. We may share limited information only with:
- Logistics and courier partners for delivery
- Payment processors/gateways for secure transactions
- Legal authorities when required to comply with applicable laws
5. Data Security
We implement safeguards such as HTTPS (SSL), encryption, and access restrictions to protect your information from unauthorized access, alteration, or misuse.
6. Your Rights & Choices
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate or outdated data
- Request deletion of your personal data (subject to legal obligations)
- Opt out of marketing communications at any time
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before providing any information.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with the “Last Updated” date.
9. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
- +91 99295 46645
- info@rmsstonex.in
- Makrana Rd, RICCO Industrial Area, Kishangarh, Rajasthan 305801, India