Privacy Policy

At RMS Stonex, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

Personal Information

When you make a purchase, request information, or contact us, we may collect the following personal information:

  • Name, address, phone number, and email address
  • Payment information for transaction processing
  • Delivery details for product shipment

Usage Data

We also collect data about how you interact with our website, including:

  • IP address, browser type, and device information
  • Pages visited, time spent, and interactions on the site
  • Cookies and similar tracking technologies to improve website functionality

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill orders and provide updates on order status
  • Improve customer service by responding to inquiries, feedback, and support requests
  • Enhance website functionality based on user behavior and preferences
  • Ensure secure transactions and prevent fraud

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

  • Service Providers: We may share data with trusted third parties, such as logistics partners and payment processors, to assist in delivering our services.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

4. Data Security

We implement security measures to protect your information from unauthorized access, alteration, or destruction. Our site employs SSL (Secure Sockets Layer) encryption to safeguard sensitive data during transmission.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance site functionality and personalize your experience
  • Analyze user behavior to improve our website and services
  • Provide relevant advertising based on browsing activity (if applicable)

You can adjust your browser settings to decline cookies, but please note that some features may not function as intended.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights and Choices

You have the right to:

  • Access and review the personal information we hold about you
  • Request corrections to inaccurate or outdated data
  • Opt-out of marketing communications by following the unsubscribe instructions in our emails

To exercise these rights or for any privacy-related inquiries, please contact us at info@rmsstonex.in.

8. Changes to This Policy

We may update our Privacy Policy periodically to reflect changes in practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy regularly.

9. Contact Us

For any questions, concerns, or requests regarding your personal data and this Privacy Policy, please reach out to us at:

  • Email: info@rmsstonex.in
  • Phone: +91-9929546645
  • Address: Makrana Rd, RICCO Industrial Area, Kishangarh, Rajasthan 305801, India
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