Shipping Policy:
At RMS Stonex, we are committed to delivering high-quality marble products across India. Our shipping process is designed to ensure timely and safe delivery of your selected marble.
- Delivery Timeline: We deliver marble to all destinations in India within approximately 5 to 6 days.
- International Shipping: We also export our premium marble products internationally. Delivery times may vary based on the destination.
- Packaging: We use best practices for loading and packing to ensure your marble arrives in perfect condition.
- Insurance: Each shipment is insured to safeguard against potential damage during transit.
Return Policy:
We take great care in delivering your marble to ensure it meets your expectations. However, in rare cases where a return is necessary, we have the following policy:
- Defects and Issues: If you receive a product with a major defect, such as the wrong product or broken slabs, we will replace the affected slabs.
- Replacement Process: For broken pieces, we will coordinate with our other clients in your city to arrange for the replacement slabs to be sent to you promptly.
- Returns: Returns are rare, but we strive to address any concerns effectively and efficiently.
If you have any questions or require assistance, please feel free to contact our customer service team. Your satisfaction is our priority.
Address: RMS Stonex Makrana Rd, RICCO Industrial Area, Kishangarh, Rajasthan – 305801 (India).
Email: info@rmsstonex.in , sales@rmsstonex.com.
Call : +91-9929546645, +91-9166682681.